Campaign Terms and Conditions

HANKOOK PROVIDES ADDITIONAL WARRANTY COVERAGE FOR ACCIDENTAL DAMAGE TO ITS TIRES

Hankook provides 365 days of additional damage guarantee coverage, starting from the invoice date, for eligible new Hankook-branded regional and long-haul truck tires.

The HANKOOK365 DAMAGE GUARANTEE covers accidental damage that renders the tire unusable, provided that the damage meets the requirements set out in these Terms and Conditions.

The campaign applies to eligible products purchased between 1 January 2026 and 31 December 2026.

To benefit from the HANKOOK365 DAMAGE GUARANTEE, all of the following conditions must be met:

• The participant must be an end user or fleet customer who purchases eligible Hankook truck tires from an authorized Hankook truck tire dealer for use in transportation activities in Hungary.
• Eligible products must be purchased between 1 January 2026 and 31 December 2026.
• The invoice for the purchased products must be registered within 15 days of the invoice date and before any damage occurs, by completing the relevant invoice registration form and uploading the invoice to the system.
• The invoice registration must be approved by Hankook.

The HANKOOK365 DAMAGE GUARANTEE applies to the following new regional and long-haul truck tires distributed through Hankook Tire Budapest Kft.:

19.5” size:
TH31, TL20/TL50 (only in sizes 435/50R19.5 and 445/45R19.5)

22.5” size:
AH51, DH51, TH31, AL50, DL50, AL51, DL51, TL20/TL50

The guarantee applies exclusively to new Hankook truck tires. Regrooved or retreaded tires are not eligible for the HANKOOK365 DAMAGE GUARANTEE.

The application process consists of the following steps:

The purpose of the HANKOOK365 DAMAGE GUARANTEE is to mitigate, in accordance with the rates and conditions set out herein, the financial loss resulting from accidental external damage, such as punctures and cuts, that renders the tire unusable.

To qualify for compensation, the damaged tire must be determined to be beyond repair following assessment.

The HANKOOK365 DAMAGE GUARANTEE does not cover:

• Mounting, dismounting or balancing costs for either the damaged tire or the replacement tire,
• Damage caused by contact with hydrocarbons,
• Damage resulting from incorrect installation, improper use or aggressive use,
• Complaints relating to rolling noise, vibration, irregular wear or driving characteristics,
• Theft or attempted theft,
• Direct or indirect financial losses or other damages suffered by the beneficiary as a result of or in connection with the tire damage,
• Costs relating to purchases or replacements carried out without the prior approval of Hankook or a company acting on behalf of Hankook,
• Tires showing abnormal wear at the time of the incident as a result of use contrary to load capacity, speed index or other applicable operating requirements,
• Tires with a remaining tread depth below the statutory minimum of 1.6 mm,
• Any damage to the vehicle or damage caused to third parties,
• Tire damage caused by natural disasters,
• Tires involved in a road traffic accident,
• Vandalism or intentional damage,
• Tire damage that can be repaired.

The HANKOOK365 DAMAGE GUARANTEE provided by Hankook is valid for 365 days from the invoice date, provided that the purchase invoice has been registered in the system within 15 days of the invoice date and before any damage occurs, and the registration has been approved.

The purchase must be evidenced by a valid invoice registered in the system.

When submitting a damage claim, all information and documentation requested in the claim form must be provided in full, including:

• Invoice number and purchase details,
• Product code of the damaged tire,
• Tire size,
• Tire serial number,
• Photographs of the damaged tire as specified in the claim form.

Provided that the incident meets the requirements set out in Sections 2 and 6, the damage claim will be reviewed within 7 business days, and the beneficiary will be notified of the outcome by email.

Where necessary, Hankook may request additional information or documentation or require an on-site inspection of the damaged tire. The beneficiary will be informed accordingly.

The assessment of claims containing incomplete, incorrect or unverifiable information or documentation may be suspended, or such claims may be rejected.

If, following inspection, the damaged tire is determined to be beyond repair and the damage is confirmed as eligible under the HANKOOK365 DAMAGE GUARANTEE, the compensation amount will be calculated based on the net tire purchase price excluding VAT stated on the invoice.

Mounting, dismounting, balancing and other service costs are excluded from the compensation calculation.

The applicable compensation rate is determined according to the period between the invoice date and the date on which the damage occurred:

Where a damage claim is approved and the beneficiary is determined to be eligible for compensation, payment will be made within 8–10 weeks following approval of the claim.

The compensation amount payable will be calculated in accordance with Section 8 and the compensation rate applicable on the date of the damage.

The HANKOOK365 DAMAGE GUARANTEE shall expire or shall not become effective in the following circumstances:

• Upon expiry of the 365-day guarantee period calculated from the invoice date,
• If the purchase invoice has not been registered in the system within 15 days of the invoice date and before any damage occurs,
• If the invoice registration has not been approved by Hankook,
• If the tire is lost or is completely destroyed to such an extent that an assessment is no longer possible.

Hankook reserves the right to amend the campaign Terms and Conditions to the extent permitted by applicable law.

Participation in the campaign and registration of an invoice under the HANKOOK365 DAMAGE GUARANTEE constitute confirmation that the participant has read and accepted these Terms and Conditions.

Any processing of personal data in connection with the campaign will be carried out in accordance with applicable data protection legislation and the relevant privacy/data protection notices provided in connection with the campaign.